Hundreds of hotels in the UK – including a five-star property in Central London that charges from £191 per night for a room – have poor hygiene ratings that are being kept a secret from guests.
An investigation by the consumer group, Which?, found that 652 hotels, guesthouses and B&Bs had failed the Food Standards Agency’s (FSA) hygiene inspections. However, they were able to conceal their scores from guests because it is not yet mandatory for properties to display their ratings in England and Scotland.
The five-star Royal Horseguards, located in Central London, holds two AA rosettes but scored two out of five in the FSA’s food hygiene rating. Worse still was the four-star Dean Court Hotel in York, part of the Best Western Premier Collection, which also has two AA rosettes – but has a food hygiene rating of just one.